Claro, Liberty and T-Mobile confident of access to enough diesel


Claro, Liberty and T-Mobile express confidence to have enough diesel Hurricane Fiona relied on telecommunications infrastructure six days after a general blackout to refill thousands of generators.

“We are not worried about diesel supply at this point of time. we understand that, Between existing supplies and established agreements with suppliers, we should be fine for the next two weeks”, said Nazi Khoury, Liberty’s President and Chief Executive Officer,

Meanwhile, T-Mobile reported Business That they have enough supplies to feed generators where LUMA service hasn’t come and, “if diesel is needed, our T-Mobile US emergency team is ready to travel to Puerto Rico to supply us.”

Of course, it has agreements with fuel suppliers like other providers, it has not expressed concern and insisted that its plans to refill generators and tanks are continuing as normal.

What complicates mobile signal stability and fixed Internet services are fiber optic outages. Incidents, which become more frequent with street cleaning tasks.

“What’s advanced in restoring or Even the one that was not affected by the passing of the storm is running late With accidental cut of fiber optics. Coordination with agencies is imperative in fieldwork,” said T-Mobile, which has operations in Puerto Rico led by Jorge Martel. “It’s mainly happening in the south and southwest of the island.”

,We urge all citizens not to touch any fiber cables visible on the floor And, if the cable has a Liberty or AT&T logo, please contact the company with location details”, urged Khoury.

In return, Claro confirmed that some of its fiber optic cables were damaged by third parties during the road cleanup process.

Regarding its operating status, Claro reported that its submarine cables and fiber rings are maintained at 100%; He Yesterday the mobile network had 95% availability and 92% of the subscribers were connected.

whereas, Fixed internet service increased to 80%, But the number of connected clients should decrease due to the lack of energy in their homes.

On behalf of Liberty, Khoury specified that yesterday afternoon the company had 88% of working cells.

,Number of active cells in mobile network may vary from day to day According to the possible fluctuations in the generator or due to accidental fiber cut by third parties”, he explained.

On this particular, he pointed out that some of these cuts were recorded in Guyama and the Southwest Region, which put the cells out of service during the afternoon and night of Wednesday. “But our technical team worked to repair them, managing to restore them during the morning,” he said.

In turn, T-Mobile reported that nearly all inspections of its various facilities were completed by Wednesday afternoon, with plans to inspect people with difficult access to use drones.

T-Mobile listed about response efforts, “Our emergency specialist brigades continue to work tirelessly to refuel, recharge batteries, and send portable generators to areas in need.”

With regard to special circumstances, he updated that a microwave system had been installed at Jayuya to compensate for the fiber optic defect. In Naranjito and Las Marias, defects that were detected were resolved and service was restored. Meanwhile, the Northeast region was reported as “almost 100%”.,

In Puerto Rico, when the government did not prioritize the restoration of energy and lines for telephone and Internet companies after Hurricane Maria, Law 5 of 2018 declared telecommunications as an essential service.

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